Refund policy

30-day returns

We want you to love your skincare. If you are not satisfied, you can request a return within 30 days of delivery.

• Items must be unused, unopened and in their original packaging, unless they arrived damaged or defective.
• To start a return, contact us through our Contact page with your order number. We will reply with the return instructions.
• Items sent back without first requesting a return will not be accepted.

Damaged, defective or wrong items

If your order arrives damaged, defective or incorrect, contact us within 30 days of delivery with your order number and a photo of the item. We will send a free replacement or a full refund, and you will not need to return the item.

Refunds

Once we receive and inspect your return, we will email you to confirm. Approved refunds are issued to your original payment method within 5-10 business days. Your bank or card issuer may take additional time to post the refund.

Exchanges

The fastest way to get a different product is to return the item you have and place a new order.